Privacy Policy

1. Introduction

HMEDIA ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV service ("Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect the following personal information:

• Contact information (such as name, email address, phone number, and billing address)
• Account credentials (such as username and password)
• Payment information (such as credit card details or other payment method information)
• Demographic information (such as age, gender, and country of residence)

2.2 Usage Information

We may collect information about how you use our Service, including:

• Viewing history and preferences
• Device information (such as device type, operating system, and browser type)
• IP address and location information
• Log data (such as access times, pages viewed, and system activity)
• Interaction with our Service (such as channels watched, content searched, and features used)

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Service
• To process and complete transactions
• To manage your account and provide customer support
• To personalize your experience and deliver content relevant to your interests
• To improve our Service and develop new features
• To communicate with you about service updates, offers, and promotions
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and fraudulent activities
• To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.4 Protection of Rights

We may disclose your information to protect the rights, property, or safety of HMEDIA, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Information" section below. Please note that we may ask you to verify your identity before responding to such requests.

6.1 Account Information

You can review and update your account information by logging into your account settings. If you wish to deactivate your account, you may do so by contacting us, but note that we may retain certain information as required by law or for legitimate business purposes.

6.2 Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

6.3 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that such actions could affect the availability and functionality of our Service.

7. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take appropriate action.

8. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the bottom of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your continued use of the Service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: